Privacy Policy

Last updated: May 3, 2026

iVnchr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide to Us

• Account Information: When you register, we collect your name, email address, username, password, profile picture, and biography. If you organize or join an Adventure meetup, we also collect your phone number for SMS verification (sent to Twilio's Verify API for one-time code delivery).
• User Content: Videos you upload (including their audio tracks), profile pictures, comments, likes, hashtags, video descriptions, direct messages between you and other users, adventure meetup listings (name, description, location text, datetime), and other content you post on the Service.
• Communications: Information you provide when you contact us for support or feedback.

Information from Third-Party Services

• Social Login: If you sign in using Google or Apple, we receive your name, email address, and (where provided) profile picture. We do not post on your behalf.

Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: Videos watched, interactions with content (likes, follows, comments, shares), time spent on the app, search queries you perform within the app, and feature usage. Search queries are stored on our server and used to power the personalized For You recommendation feed.
• Log Data: IP address, browser type, access times, pages viewed, and referring URLs.
• Location: General location based on IP address (we do not collect precise GPS location).

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Enable you to upload, share, and interact with video content
• Personalize your experience and content recommendations
• Send you updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or illegal activities
• Comply with legal obligations

3. Sharing of Information

We may share your information in the following circumstances:

• Public Content: Videos, comments, and profile information you make public are visible to other users.
• Service Providers: We share data with third-party vendors who help us operate the Service (hosting, analytics, customer support).
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.
• Safety: To protect the rights, property, or safety of iVnchr, our users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Third-Party Services

Our Service uses the following third-party services:

• Linode: Our hosting provider where all user data is stored and processed
• Cloudflare: Proxied web traffic (sees IP addresses, requests)
• Google Sign-In: Authentication (email, profile data) (Google Privacy Policy)
• Apple Sign-In: Authentication (email or Apple-provided relay email) (Apple Privacy Policy)
• Twilio: SMS verification for Adventure meetup participants. Your phone number is sent to Twilio's Verify API solely to deliver a one-time verification code; Twilio does not use it for marketing. (Twilio Privacy Policy)
• Pusher: Real-time notifications and direct messaging (connection data, real-time event payloads)
• Bunny CDN: Video delivery (viewing data, IPs)
• Firebase Cloud Messaging (FCM): Push notification delivery to your device (Firebase Privacy Policy)
• Firebase Crashlytics: Anonymized crash reports to improve app stability (no personally identifying information)
• Firebase Performance Monitoring: Anonymized performance metrics (no personally identifying information)
• Firebase Analytics: Aggregated usage analytics for understanding feature use

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use our Service
• Improve our Service

You can control cookies through your browser settings, but disabling them may affect functionality.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. When you delete your account:

• Your profile and videos are removed within 24 hours
• Backup copies are purged within 30 days
• Some information may be retained for legal compliance

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure password hashing
• Regular security assessments
• Access controls for our team

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your account and data
• Withdraw Consent: Opt out of marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at [email protected] or visit our Data or Account Deletion page.

9. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at [email protected].

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

11. California Privacy Rights

California residents have additional rights under the CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information. To exercise your rights, contact us at [email protected].

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.